Solutions › Phone surveys
An interviewer who calls when people have time
The Alphacall assistant runs the interview from your questionnaire, asks follow-ups on open answers and writes results straight into the report. It also calls in the evening and at weekends, when respondents actually pick up.
How it works
- Questionnaire
You provide the questions, routing logic and selection criteria.
- Interview
The assistant asks the questions in a natural voice and follows up on open answers.
- Quality control
Every interview is recorded and saved as text.
- Results
Answers flow into the report as they come in, with export available.
Where it fits
- satisfaction and NPS surveys
- social and statistical research
- surveys after a visit or purchase
- consultations and opinion research
Why Alphacall
- the same questionnaire in many languages
- works at any hour, with no interviewer fatigue
- open answers recorded word for word
- interview cost a fraction of an interviewer's labor
Security, data and legal compliance
The assistant always tells the caller that it is an AI system (Art. 50 AI Act), does not make decisions on behalf of people and can hand the call to a human at any moment. The whole solution can run on infrastructure in your country or in the EU, including your own data center, on our own speech recognition, conversation and voice synthesis models. We prepare every deployment in line with GDPR.
Frequently asked questions
Does the respondent know they are talking to AI?
Yes, the assistant says so at the start of the call.
Does it handle open questions?
Yes, it asks follow-ups and records the answer verbatim.
In what form are the results?
A live report and a data export for further analysis.
All solutions
Talking to someone who doesn't speak your language or English? The assistant interprets in both directions in real time.
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