Solutions › Payment reminders
A reminder that ends in a payment
The Alphacall assistant calls before or after the due date, reminds the customer of the amount, agrees a payment date and sends a text message with a payment link. It speaks politely and consistently, and passes disputed cases to people.
How it works
- Payment list
The assistant receives due dates, amounts and contact history from your system.
- Conversation
It reminds the customer about the payment and asks when they will pay.
- Agreement
It records the commitment and sends a payment link by text message.
- Next steps
If the payment doesn't arrive, it calls again or passes the case to your team.
Where it fits
- invoices and subscriptions
- instalments and financial services
- fees in public institutions
- utilities and municipal services
Why Alphacall
- a polite tone without the pressure that damages the relationship
- calls in the evening, when the debtor picks up
- full recording and a report of commitments
- disputed cases always go to a person
Security, data and legal compliance
The assistant always tells the caller that it is an AI system (Art. 50 AI Act), does not make decisions on behalf of people and can hand the call to a human at any moment. The whole solution can run on infrastructure in your country or in the EU, including your own data center, on our own speech recognition, conversation and voice synthesis models. We prepare every deployment in line with GDPR.
Frequently asked questions
Does the assistant threaten or pressure people?
No. It reminds, informs and agrees a date. Disputed cases go to people.
Can the customer pay right away?
Yes, through a payment link sent by text message.
Does it work with our system?
Yes, through the API: payment lists go in, call results come back.
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